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Transfers from airports and hotels
in 102 countries

Free cancellation
and changes
Pay online
or in cash on-site
24/7 support in English
and licensed drivers
exclude
Secure
payment
mastercard
visa
applepay
TripAdvisor ★★★★ 4
Trustpilot ★★★★ 4,1
Reviews ★★★★★ 4,6

How the service works

1
Choose the route and a car You can order a vehicle of any capacity — from a Micro for two to a 19-seater bus.
2
Complete the booking form
and choose a payment method Select the pickup date and time, then choose a payment method. As soon as your booking is complete, you will receive an email with a voucher.
3
The driver meets you
with a nameplate at the airport The driver will be waiting for you on site at the scheduled time. They will guide you to the car and take you to your hotel.

7834 reviews with an average rating of 4.6 / 5

Rating Reviews4,6 · 1156 reviews
Rating Trip4.0 · 380 reviews
Rating Trustpilot4,1 · 604 reviews
It was a great experience, the driver was really kind and handsome too, he waited for us even when we couldn't find him at the airport. He he had great driving skills and was very polite. Thank you so much to Aaron. Veimiti TAHIATA
The driver treated well, had good driving skills and polite to me. Would suggest this app to all who wants to travel in turkey inter or intra city. Priteshsinh ashwinsinh solanki
Very great service! We were so exhausted from our flights to Brazil and fell asleep the whole ride. Driver was very safe and polite Ashley Lennox
Our driver was respectful, easy to talk to and helpful. He shared some of the delights of Manila culture and recommended places to explore and eat in Manila. I would definitely recommend Kiwitaxi as well as the driver who made the ride most enjoyable. Jessica Gallegos
Thanks the flexibility of you we were able to execute the trip. There were many changes in time because of problems with to port of our Ship, Anyway you could organize everything correctly! And the driver was better than any driver! Best regards! Juhani Lano
Everything worked well and the driver was very helpful and nice. Thank you for your service. Nina Lindhe Tell
PERFECT 10/10 The driver was on time, very nice with us. He ask us if we need something, he help us to load all luggage on the car. He ask for air conditioning, very helpful and nice. I recommande a lot this driver, if we have to book another transfer we will use kiwi is sure. If all driver is like that you will be the best transfer company is sure. Thank you a lot ! Bahmed Mélinda
Very easy to use pricing is right. Our driver was amazing we walked downstairs and our driver pulled up. It was seamless! Booked our next one in Madrid. Will continue to use! Jayme Lewis
The service was excellent I was met at the designated location and escorted to the vehicle. The vehicle was large and comfortable. The transfer was quick. Aliaksei Kharytaniuk
The service was perfect. My flight was 30 mins late but the moment I came out of the baggage claim area I was received by the driver. Driver was very courteous. I would rate the driver and the service 10/10 Mubashra Latif

Our partners

Fleet

Budget For a couple or a family with a child.
Business class For comfortable business trips.
Spacious For groups of up to 19 people or large baggage.

Additional services

Available for an extra fee
depending on the route.
National geographicDrinking water
National geographicChild seats
National geographicExtra hour of waiting
National geographicEnglish-speaking driver

We will help you achieve your goals

Wait time if your flight is delayed 90 minutes of free waiting time at the airport.
Free cancellation
and changes 24 hours prior to the trip.
24/7 support
in English Via phone call and online chat.

FAQ

How do I book a transfer?

Enter the departure location in the “From” field and the destination in the “To” field. You can enter the name of the place or specify the exact address. The drop-down suggestions will make the search faster and easier.

Then, click on the “View Prices” button. Select the required transfer class and click "Book" to continue with the booking.

How far in advance should I book a transfer?

The timing depends on the vehicle class.

Premium class vehicles or Minibus for 10, 13, 16 or 19 pax should be booked at least 24 hours in advance.

Standard vehicles (Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax) should be booked at least 16 hours prior to your trip.

If you don't have that much time, you can book an urgent transfer. We will inform you as soon as possible whether we can provide the service or not.

How do I know if my order has been accepted?

Once you have completed the booking, you will receive a confirmation email with a voucher detailing your booking number and all the relevant information for your trip.

If you do not receive the confirmation email, please contact our manager by email at support@kiwitaxi.com or via online chat.

What should I do if my flight is delayed?

As soon as you find out that your flight is delayed, please inform your driver by calling the phone number provided to you, contacting Customer Support via email email support@kiwitaxi.com, or using the online chat on our website.

Provide the order number and the new arrival time.

How can I find my driver?

Important note: Your driver will meet you with a nameplate displaying the first and last names you provided during the booking.

For airport transfers, the driver will meet you at the arrivals area exit. It is located after the passport control and the baggage claim areas.

For hotel transfers, the driver will wait in the lobby.

Detailed meet-up instructions can be found in your trip confirmation voucher. It will also include the driver’s telephone number.

Help

For any questions
Question on the existing booking
We are available 24/7
+44 20 8068 2801 Toll calls

Advantages

Transfer is booked in advance The carrier knows beforehand when you arrive at the airport: a vehicle will be waiting for you at the taxi rank area, and the driver will meet you as close to the arrival area as the airport rules allow. The same applies to transfers from train stations and hotels. The driver will be waiting for you at the specified place, holding a nameplate with your name and surname on it. This is our service standard. You don't need to search for a car or wait in a queue. Plus, there's no language barrier because our drivers speak English.

The car can be equipped with a child seat Specify the number of child seats and the age(s) of the child(ren) when you make a booking. The seat price will automatically be added to the total on the payment page, and the driver will arrive with the suitable seat(s). You are guaranteed to get a car with the right number of child seats, ensuring a safe, comfortable trip.

Traveling with bulky items Simply indicate on the reservation form that you need a larger vehicle for your skis. The order will be confirmed only if the carrier is able to provide a suitable car. We will check the availability of such a vehicle in the area and then let you know.

A car of a chosen class The car will be of the chosen class or above. The seating capacity is predetermined, indicating the number of passenger spaces and how many standard-sized suitcases can be accommodated. When booking a taxi from a local app at the airport, this may not always be predictable.

Enjoy the quiet The transfer is booked in advance, so the driver has all the information on your arrival. There's no need to negotiate anything. The driver will meet you at the agreed location as specified on your voucher. He will arrive beforehand and will be waiting for you with a nameplate so you don't have to look for him. Simply follow the driver to the vehicle and start enjoying quality time right away.

Get acquainted with the city We try to assign English-speaking drivers to bookings. So, if you're in the mood to learn something about your new country or city, ask the driver to take you on a little excursion and get to know the local culture. Our professional driver will do his best to make you feel special.

The price is fixed The payment is possible in a favorable currency on the website. The rates for our service are known in advance. After making a booking, the price will not change, no matter how much time is left before the trip. For a trip by public transport or local taxi from the airport, you will have to exchange currency upon arrival, and the price is not known in advance.

Countries All countries

Airports