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Transfers from airports and hotels
in 102 countries

Free cancellation
and changes
Pay online
or in cash on-site
24-hour support in English
and licensed drivers
exclude
Secure
payment
mastercard
visa
applepay
TripAdvisor ★★★★★ 5
Google ★★★★★ 4,8
Reviews ★★★★★ 4,7

How the service works

1
You choose the route and a car You can order a car of any capacity — from a Micro for two to a 19-seater bus.
2
Complete the booking form
and choose a payment method Specify the pickup date and time and choose a payment method. After booking, you will receive an email with the voucher.
3
The driver meets you
with a nameplate at the airport At the right time, the driver will be waiting for you on-site. They will walk you to the car and take you to the hotel.

2801 reviews with an average rating of 4.7 / 5

Rating Reviews4,7 · 748 reviews
Rating Trip5 · 83 reviews
Rating Google4,8 · 802 reviews
It was easy to find the driver, and he drove us 4 hours to our destination, with one break for bathroom/snacks. Everything was easy and comfortable! Karen Courliss
Driver arrived earlier than the time we were scheduled to depart. He also helped us load our heavy suitcases into the van. He also drove carefully. He is a good driver. Renato Syjuco Angeles
Our boat for the return of Koh Lanta to Phuket was cancelled at the last minute, and the next departure was 1h40 late. We immediately notified the dispatcher. Our taxi waited for our arrival anyway. The ride was perfect. The driver was a very good driver and a very friendly person. The vehicle was very comfortable. We strongly recommend Kiwi taxi, very serious company. Lan Christiane
Kiwi Taxi was super, they were super reliable, flexible and when I had made a mistake and booked a car twice without noticing it, they mentioned it to me. I think, they are a super team!! Barbara Grüninger-Frost
The driver was ready and waiting as soon as we landed. Very easy to find him. The car was very nice. Service was great! Megan Godfrey
Absolutely the best transfer. Driver contacted me in advance by WhatsApp, so I was able to notify him in chat when arrived. He carried about umbrella, it was rain and snow outside. In addition he cared to park under the roof and guide me till reception desk. I would like to thank him. Marina Vilkina
I'm the owner of a transfer company in France, you have provided a great and reliable service to my friend with her kids. Nice and polite driver. Good website! Marisol Lisigurski Hermoza
The driver was there on time and even waited for a delay in the boat arrival. Great service Darren Thompson
Driver was waiting for us with a sign, immediately introduced himself & took our luggage. Walked us to car that was nearby and stowed all luggage in boot. He was polite & made us both feel welcome. Nicholas Clarke
Great service - the e-mail confirmations and notifications put my mind at ease over the whole process. Driver arrived early and couldn't be more helpful. Excellent all round :) Laki Kasturiratne

Our partners

Fleet

Budget For a couple or a family with a child.
Business class For comfortable business trips.
Spacious For groups of up to 19 people or large baggage.

Additional services

Available for an extra fee
depending on the route.
National geographicDrinking water
National geographicChild seats
National geographicExtra hour of waiting
National geographicEnglish-speaking driver

We make sure everything goes according to your plan

Wait time if your flight is delayed 90 minutes of free waiting time at the airport.
Free cancellation
and changes One day before the trip.
24-hour support
in English By phone and on the website.

FAQ

How do I find and book a transfer?

Specify the place of departure in the "From" field, and your destination - in the "To" field. You can choose the desired city, airport, train station, port, and hotel from the drop-down menu or enter the exact address of the place.

Click the button "View prices". Choose the suitable transfer class and click "Book" to proceed to the booking.

How far in advance should I book a transfer?

Minimum time of pre-order depends on the vehicle class.

If you want to book vehicles of Premium class or Minibus 10, 13, 16, 19 pax, you can make a booking not less than 24 hours before the trip.

If you choose standard types of vehicles (Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax), transfer must be booked not less than 16 hours before its beginning.

If your trip starts later than the time given above, you can make an urgent booking. It will take some time for us to find a car. We will inform you as soon as possible if we can provide the service.

How do I know if my booking has gone through?

After you make your booking, you will receive a confirmation email with a voucher containing your booking number and all the details of your journey.

If you have not received the email with the confirmation, please contact our manager by email at support@kiwitaxi.com or in online chat.

What should I do if my flight is delayed?

As soon as you find out that your flight is delayed, please inform your driver by calling the phone number sent to you before, Kiwitaxi support manager via email support@kiwitaxi.com or in online chat.

Provide the order number and the new arrival time.

How can I find my driver?

Important note: the driver will meet you with the sign showing your first and last names, which you specified during the booking.

If a pick-up place is an airport, the driver will meet you at the exit of arrivals area of the airport after you passed passport control and claimed baggage.

If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.

Meet-up instructions are given in the voucher confirming your booking.

Help

For any questions
Question on the existing booking
We are available 24/7
+44 20 8068 2801 Toll calls

Advantages

Transfer is booked in advance The carrier knows beforehand when you arrive at the airport: the taxi will already be waiting for you at the taxi rank, and the taxi driver will meet you as close to the arrivals area as the airport rules allow. The same applies to transfers from train stations and hotels: the driver will be waiting for you at the specified place, holding a sign with a client’s name on it — this is a standard of our service. It is possible to order a local taxi to the airport cheaply (taxi rates are normally lower than transfer prices), but you will have to wait for the taxi cab and then look for it, which may take 10–15 minutes more than in case of a pre-booking.

If need be, the car will be equipped with a child seat When booking a vehicle with us, it is sufficient to specify how many child seats you need and for what age. The price for a seat will be automatically added to the total amount on the payment page. The driver will arrive in a car prepared for children transportation. If you try to order a taxi to the airport on the spot and ask for a car with 1-2 child seats, you may have to wait no less than 15 minutes, while the operator will be searching for the options to find nothing.

Travel with bulky baggage You only need to book a transfer, having specified in a booking form that you need a big trunk for skis. Your order will be confirmed only provided the carrier finds a car, in which one can transport skis, otherwise, you will know, that in this area such a vehicle cannot be provided.

The car of a chosen car class Or of a higher class. The capacity is known in advance: how many people can travel and how many standard-size suitcases can fit in. When booking a taxi cab from the airport via a local app, this cannot always be predicted.

No need to communicate with a driver Everything about the trip is known in advance, so if you do not speak the language or are not in a mood, you do not have to talk. A driver holding a sign with a passenger’s name on it will meet you in the right place and the rest is recorded in a voucher. You will probably have to argue with a local taxi driver over the price of a taxi from the airport — in a foreign language, you may fail to bargain successfully.

You can have a small excursion We try to allocate English-speaking drivers to the bookings. So, you can easily ask him/her about the country and the city. The transfer, in the first place, is a tourist service. Professional drivers understand it and do their best to let a tourist enjoy his/her time during the trip.

Taxi to the airport at a fixed price The payment is possible in a favorable currency on the website. The rates for our service are known in advance. After making a booking, the price will not change, no matter how much time is left before the trip. For a trip by public transport or local taxi from the airport, you will have to exchange currency upon arrival, and the price is not known in advance.

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