Book a Kiwitaxi transfer from an airport or city in Indonesia

Free cancellation
and changes
Pay online
or in cash on-site
24-hour support in English
and licensed drivers
exclude
Secure
payment
mastercard
visa
applepay
TripAdvisor ★★★★★ 5
Google ★★★★★ 4,8
Reviews ★★★★★ 4,7

How the service works

1
You choose the route and a car You can order a car of any capacity — from a Micro for two to a 19-seater bus.
2
Complete the booking form
and choose a payment method Specify the pickup date and time and choose a payment method. After booking, you will receive an email with the voucher.
3
The driver meets you
with a nameplate at the airport At the right time, the driver will be waiting for you on-site. They will walk you to the car and take you to the hotel.

2801 reviews with an average rating of 4.7 / 5

Rating Reviews4,7 · 748 reviews
Rating Trip5 · 83 reviews
Rating Google4,8 · 802 reviews
Very great service - our driver was reliable, kind and helpful Will be using again! Sophie Plummer
No problem 😊 Driver was great and patient as he waited 2 hrs because flight delayed Jay Thoms
Driver was on time, vehicle was clean, driver was careful on road and abide to rules. Destination was diffucult to find and he made all efforts to drop us on time. Payment went smooth. I have already booked return trip and pray that the driver shall find us. Kind regards Christo Malan
Madu was a great driver. Met me at the airport, gave me useful tips for my time in Bali and also gave me a guided tour en route to my hotel. Will definitely use this company again. Sam D
He was waiting for us after a delayed flight with a big smile. The car was clean and in good condition. He drove really well and answered our questions. Excellent. Andrew Blakely
Taxi was on time, the car was immaculately clean and well serviced. Your driver was attentive, polite and cautious. Was an excellent trip and we will use you again. Ian Thomas
It is so easy to book. It's so nice to see a friendly face waiting to take you to your hotel. The balinese drivers are especially good . Its a fantastic service for a very reasonable price. It takes so much stress out of travelling, especially at the end of the flight. Carole Nicholson
Awesome trip with a great driver. Flight was almost an hour late so driver didn't meet us at the gate, which lead to some confusion, but I called him and we sorted it out no problem. Will use this service again. Thank you Adam Wilson
The driver was very patient, calm and understand and even caring! I feel very safe as a solo female traveler arriving at midnight! I highly recommend this driver! Thank you so much for being so welcoming! Rachel Wong
The driver was waiting at the airport and took us to our destination. Highly recommend Aleksandar Milevski

Our partners

Fleet

Budget For a couple or a family with a child.
Business class For comfortable business trips.
Spacious For groups of up to 19 people or large baggage.

We make sure everything goes according to your plan

Wait time if your flight is delayed 90 minutes of free waiting time at the airport.
Free cancellation
and changes One day before the trip.
24-hour support
in English By phone and on the website.

FAQ

How do I find and book a transfer?

Specify the place of departure in the "From" field, and your destination - in the "To" field. You can choose the desired city, airport, train station, port, and hotel from the drop-down menu or enter the exact address of the place.

Click the button "View prices". Choose the suitable transfer class and click "Book" to proceed to the booking.

How far in advance should I book a transfer?

Minimum time of pre-order depends on the vehicle class.

If you want to book vehicles of Premium class or Minibus 10, 13, 16, 19 pax, you can make a booking not less than 24 hours before the trip.

If you choose standard types of vehicles (Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax), transfer must be booked not less than 16 hours before its beginning.

If your trip starts later than the time given above, you can make an urgent booking. It will take some time for us to find a car. We will inform you as soon as possible if we can provide the service.

How do I know if my booking has gone through?

After you make your booking, you will receive a confirmation email with a voucher containing your booking number and all the details of your journey.

If you have not received the email with the confirmation, please contact our manager by email at support@kiwitaxi.com or in online chat.

What should I do if my flight is delayed?

As soon as you find out that your flight is delayed, please inform your driver by calling the phone number sent to you before, Kiwitaxi support manager via email support@kiwitaxi.com or in online chat.

Provide the order number and the new arrival time.

How can I find my driver?

Important note: the driver will meet you with the sign showing your first and last names, which you specified during the booking.

If a pick-up place is an airport, the driver will meet you at the exit of arrivals area of the airport after you passed passport control and claimed baggage.

If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.

Meet-up instructions are given in the voucher confirming your booking.

Help

For any questions
Question on the existing booking
We are available 24/7
+44 20 8068 2801 Toll calls

Transfer in Indonesia

Indonesia occupies part of the islands of the Malay Archipelago and the western region of New Guinea. This country has a rich ethnocultural diversity. You can get acquainted with the life of the indigenous inhabitants of the islands in the theme park "Beautiful Indonesia in miniature", which is located in the capital of the country - Jakarta. Indonesia is also famous for black sands of Sumatra, the rainforests of Kalimantan, the ancient Hindu temple of Prambanan and, of course, for beautiful beaches of the magical island of Bali.

There are three main traveling options in Indonesia: buses, taxi, and transfers. In different regions of Indonesia, the situation with the taxi is very different. It is fairly easy to find a taxi in Bali and Jakarta. However, in other regions, it is much more problematic. On some islands, there is no taxi service at all. There are also some places in Indonesia (usually popular beaches and landmarks) where it is impossible to order a taxi. This is the territory of private taxi drivers, and they demand a very high price. The airport has its own official company for passenger transportation, which operates at a fixed rate, which is not always profitable for tourists. In Indonesia, not all taxi drivers go by the meter, so you should negotiate the price of the trip in advance. All blue taxis, however, always have a taximeter. It is better to pay in local currency, but dollars are also accepted. Tipping is welcomed here, the average amount of a tip is 1$.

But if you do not want to worry about the ways of traveling in Indonesia, consider ordering a Kiwitaxi transfer. In this case, you do not need to waste your time looking for a vacant taxi. Booking a transfer in advance for a certain date is very convenient. You can also choose the place of departure, which is convenient for you. If the route you need is not available on the site, leave a request and we will respond within 48 hours. Transfer and taxi are different services, and therefore with Kiwitaxi, you will not have problems with local drivers in Indonesia. In addition, you do not have to worry about the cost of the trip as it is always known in advance and will not be changed after booking. You can book a transfer on the Kiwitaxi website.

Transfers Indonesia