Book a Kiwitaxi transfer from an airport or city in Indonesia

Free cancellation
and changes
Pay online
or in cash on-site
24/7 support in English
and licensed drivers
exclude
Secure
payment
mastercard
visa
applepay
TripAdvisor ★★★★ 4
Trustpilot ★★★★ 4,1
Reviews ★★★★★ 4,6

How the service works

1
Choose the route and a car You can order a vehicle of any capacity — from a Micro for two to a 19-seater bus.
2
Complete the booking form
and choose a payment method
Select the pickup date and time, then choose a payment method. As soon as your booking is complete, you will receive an email with a voucher.
3
The driver meets you
with a nameplate at the airport
The driver will be waiting for you on site at the scheduled time. They will guide you to the car and take you to your hotel.

7834 reviews with an average rating of 4.6 / 5

The trip went great, the driver was early and very professional, he helped us load the bags in and out of the car. I would recomend kiwitaxi to anyone. 10/10 great service. William
Our driver Steven arrived early and helped us with our luggage. He was polite and warm. He knew the traffic conditions and informed us of the approximate time the trip would take. He was 100% correct. The traffic was very heavy, but he stayed calm the whole time. He dropped us at the best possible place. Lara Quintela
The airport transit service was perfect! Dispatcher communicated with us all the details. The driver also coordinated via WhatsApp about his arrival time, where he was parked, and traffic details. The driver arrived early in a clean and large Toyota Hiace van. This was exceptional for accommodating 6 people and 8 pieces of luggage. The ride was comfortable and smooth. Made it to the airport early and safely. We couldn’t be more pleased with the driver and dispatcher for our trip in Bali. Ryan Jones
The driver was very friendly & helpful. The ride to Kintamani was long but enjoyable as our driver was very informative. Definitely will use the service again. Highly recommended. Dennis Chin
From airport to hotel and hotel to airport with no problem. Thank you Kiwitaxi. Antonio Ferreira
Driver was very professional, and show a lot of care and was able to help. Provided good suggestions on the way, helped to organize first things the tourist need on the ground in new country. Thank you!!!! Renata Ciesla
Very great service - our driver was reliable, kind and helpful Will be using again! Sophie Plummer
No problem 😊 Driver was great and patient as he waited 2 hrs because flight delayed Jay Thoms
Driver was on time, vehicle was clean, driver was careful on road and abide to rules. Destination was diffucult to find and he made all efforts to drop us on time. Payment went smooth. I have already booked return trip and pray that the driver shall find us. Kind regards Christo Malan
Madu was a great driver. Met me at the airport, gave me useful tips for my time in Bali and also gave me a guided tour en route to my hotel. Will definitely use this company again. Sam D

Our partners

Fleet

Budget For a couple or a family with a child.
Business class For comfortable business trips.
Spacious For groups of up to 19 people or large baggage.

We will help you achieve your goals

Wait time if your flight is delayed 90 minutes of free waiting time at the airport.
Free cancellation
and changes
24 hours prior to the trip.
24/7 support
in English
Via phone call and online chat.

FAQ

How do I book a transfer in Indonesia?

Enter the departure location in the “From” field and the destination in the “To” field. You can enter the name of the place or specify the exact address. The drop-down suggestions will make the search faster and easier.

Then, click on the “View Prices” button. Select the required transfer class and click "Book" to continue with the booking.

How far in advance should I book a transfer in Indonesia?

The timing depends on the vehicle class.

Premium class vehicles or Minibus for 10, 13, 16 or 19 pax should be booked at least 24 hours in advance.

Standard vehicles (Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax) should be booked at least 16 hours prior to your trip.

If you don't have that much time, you can book an urgent transfer. We will inform you as soon as possible whether we can provide the service or not.

What should I do if my flight to Indonesia is delayed?

As soon as you find out that your flight is delayed, please inform your driver by calling the phone number provided to you, contacting Customer Support via e-mail at support@kiwitaxi.com, by using the online chat on our website, or by calling +442080682801.

Provide the order number and the new arrival time.

What should I do if my flight to Indonesia arrives early?

If your flight arrives early, your driver may not be at the meeting point with a nameplate yet. Please wait for the driver at the meeting point indicated on the voucher.

You can also contact the driver by phone or SMS to speed up your meeting at the airport.

Important note: If possible, do not leave the airport with a local taxi service, as we will not be able to refund you.

How do I find my driver before my transfer in Indonesia?

Important note: Your driver will meet you with a nameplate displaying the first and last names you provided during the booking.

For airport transfers, the driver will meet you at the arrivals area exit. It is located after the passport control and the baggage claim areas.

For hotel transfers, the driver will wait in the lobby.

Detailed meet-up instructions can be found in your trip confirmation voucher. It will also include the driver’s telephone number.

Help

For any questions
Question on the existing booking
We are available 24/7

Transfer in Indonesia

Indonesia occupies part of the islands of the Malay Archipelago and the western region of New Guinea. This country has a rich ethnocultural diversity. You can get acquainted with the life of the indigenous inhabitants of the islands in the theme park "Beautiful Indonesia in miniature", which is located in the capital of the country - Jakarta. Indonesia is also famous for black sands of Sumatra, the rainforests of Kalimantan, the ancient Hindu temple of Prambanan and, of course, for beautiful beaches of the magical island of Bali.

There are three main traveling options in Indonesia: buses, taxi, and transfers. In different regions of Indonesia, the situation with the taxi is very different. It is fairly easy to find a taxi in Bali and Jakarta. However, in other regions, it is much more problematic. On some islands, there is no taxi service at all. There are also some places in Indonesia (usually popular beaches and landmarks) where it is impossible to order a taxi. This is the territory of private taxi drivers, and they demand a very high price. The airport has its own official company for passenger transportation, which operates at a fixed rate, which is not always profitable for tourists. In Indonesia, not all taxi drivers go by the meter, so you should negotiate the price of the trip in advance. All blue taxis, however, always have a taximeter. It is better to pay in local currency, but dollars are also accepted. Tipping is welcomed here, the average amount of a tip is 1$.

But if you do not want to worry about the ways of traveling in Indonesia, consider ordering a Kiwitaxi transfer. In this case, you do not need to waste your time looking for a vacant taxi. Booking a transfer in advance for a certain date is very convenient. You can also choose the place of departure, which is convenient for you. If the route you need is not available on the site, leave a request and we will respond within 48 hours. Transfer and taxi are different services, and therefore with Kiwitaxi, you will not have problems with local drivers in Indonesia. In addition, you do not have to worry about the cost of the trip as it is always known in advance and will not be changed after booking. You can book a transfer on the Kiwitaxi website.