Terms and Conditions for Kiwitaxi Travelmate

1. General Provisions

1.1. These Terms of Use (“Agreement”) govern your (“User”) use of the website kiwitaxi.com/blog (the “Site”), operated by IT Travel LP (hereinafter referred to as “Service Owner”, “We,” “Our,” or “Us”). By accessing, using, or interacting with the Site – including searching for and obtaining information, subscribing to notifications, or engaging with third-party services – you agree to comply with these Terms of Use. If you do not agree with these terms, please refrain from using the Site.

1.2. The Kiwitaxi Travelmate Service (hereinafter referred to as the “Site”) refers to a multifunctional software product available at kiwitaxi.com/blog and its associated domains. Through its user interface, the Site provides Users with the following functionalities:

• Searching for and accessing information about popular destinations and other travel services offered by third-party providers, including companies, agencies, booking systems, hotels, and aggregators (hereinafter referred to as “Providers”);
• Subscribing to updates and receiving notifications about destinations, routes, and promotional offers from third parties via electronic communication channels such as e-mail and messengers;
• Personalizing the Site’s features after user authorization, including saving articles and selected destinations.

1.3. By using the Site, the User confirms they have read and accepted these Terms of Use. If the User does not agree to these terms, they must discontinue their use of the Site.

1.4. The Privacy Policy is an integral part of these Terms of Use.

2. Definitions

Site:
Refers to the website, platform, and any associated subdomains operated by Us, where Users can access content, services, and information provided by Us.

Content:
Includes all text, graphics, images, videos, designs, articles, recommendations, and any other materials created, curated, or published by Us on the Site.

Users or You:
Any individual or entity accessing or using the Site, including but not limited to visitors, subscribers, and contributors.

Partners:
Refers to third-party companies, advertisers, and travel service providers whose products, services, or websites may be linked to or referred to on the Site. These may include airlines, tour operators, accommodation providers, and activity booking platforms.

Personal Information:
Any data that directly or indirectly identifies a User, including but not limited to name, e-mail address, phone number, credit card details, and other information provided during Site usage.

Personal Account:
A user-specific, password-protected account created on the Site. It enables personalized access to features such as tracking bookings, saving preferences, interacting with content, and receiving tailored updates or newsletters. Setting up a Personal Account may require providing Personal Information and establishing login credentials, such as a username and password.

3. Liability and Responsibility

3.1. Service Owner’s Limitations of Liability
The Service Owner provides no guarantees regarding the error-free or uninterrupted operation of the Service, its parts, components, features, or functions. Additionally, the Service Owner does not guarantee that the Service’s functionality will meet the specific goals or expectations of the User. The Service Owner does not warrant the reliability, accuracy, completeness, or timeliness of any data provided by the Service. Any warranties not expressly stated in these Terms and Conditions, or in any supplementary rules or conditions, are not provided.

3.2. Service Owner’s Exemption from Responsibility
The Service Owner shall not be held liable for:

• Any direct or indirect consequences resulting from the use or inability to use the services or goods specified in the Kiwitaxi Travelmate, including any losses or damages incurred by the User;
• Any inability to access or use the Blog or its functionalities due to errors, failures, or interruptions in the Service’s operation;
• The accuracy, reliability, or completeness of third-party information, data, advertisements, materials, or content linked or referred to the Kiwitaxi Travelmate. While using the Blog, Users may be redirected to third-party resources, and the Service Owner assumes no responsibility for the content or actions of those third parties.

3.3. User’s Responsibility
The User bears full responsibility for their actions while using the Service, including any activities that may infringe on the rights or legitimate interests of third parties. The User is obligated to comply with all applicable laws and regulations while interacting with the Blog. Furthermore, the User agrees to indemnify and hold the Service Owner harmless from any claims, damages, or losses resulting from their use of the Blog or any violation of these Terms and Conditions.

3.4. Dispute Resolution
In the event of a dispute or disagreement related to these Terms and Conditions, the User must submit a detailed e-mail to support@kiwitaxi.com, clearly describing the issue and the circumstances surrounding the dispute. The Service Owner will review the submission and strive to resolve the matter promptly and fairly. The User is obliged to comply with this mandatory pre-trial dispute resolution procedure, before resorting to dispute resolution according to clause 6 “Governing Law and Dispute Resolution” below.

3.5. Disclaimer of Agency and Responsibility for Third Parties
Your interactions with third-party Providers found through the Site are solely between you and such Provider. Kiwitaxi Travelmate is not a tour operator, transportation carrier, booking agent, or agent for any Provider. We do not endorse, recommend, or guarantee the services of any third-party Provider. To the fullest extent permitted by law, we shall not be liable for any damages, losses, costs, or expenses arising from or related to your use of or reliance on any third-party content, goods, or services accessed through our Site. This limitation of liability is without prejudice to our other disclaimers set out in this Section 3.

4. Intellectual Property

Ownership of Content
All content published on the Site, including but not limited to text, images, videos, designs, graphics, logos, and articles, is Our intellectual property or the intellectual property of Our licensors. This content is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, or create derivative works from the content without prior written consent, except for personal, non-commercial use expressly permitted by these Terms.

License to Use Content
You are granted a limited, non-exclusive, and revocable license to access and view the Content on the Site solely for personal, non-commercial purposes. This license does not permit modification, copying, reproduction, republishing, or any other form of exploitation of the Content for commercial purposes without explicit prior permission from Us.

User-Generated Content
By submitting content to the Site – such as comments, reviews, or social media posts – You grant to Us a perpetual, non-exclusive, royalty-free, and transferable license to use, modify, reproduce, distribute, and display your content in connection with the operation of the Site and its marketing activities. You represent and warrant that any submitted content does not infringe upon the rights of third parties or violate applicable laws.

Trademark Notice
The trademarks, logos, and service marks displayed on the Site (“Trademarks”) are the registered and unregistered trademarks of Kiwitaxi Travelmate or its licensors. Nothing in these Terms grants Users any right to use the Trademarks without prior written consent from Kiwitaxi Travelmate. Unauthorized use of the Trademarks is strictly prohibited.

5. Privacy Policy

Your Privacy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data while you interact with the Site. By using the Site, you consent to the terms outlined in our Privacy Policy, which is incorporated into these Terms and Conditions.

Affiliate Tracking Cookies
Some links on the Site are affiliate links. To properly attribute bookings or purchases to our affiliate partners, we (or our affiliate partners) may place affiliate tracking cookies on your device. These cookies are non-essential. Where required by applicable law (including the ePrivacy Directive in the EU/EEA and the Privacy and Electronic Communications Regulations (PECR) in the UK), we will obtain your prior consent before placing such cookies on your device. You may withdraw your consent at any time through the cookie preferences tool on the Site or by adjusting your browser settings.

Collection of Information

Personal Information:
We collect personal information that you voluntarily provide when using the Site. This may include, but is not limited to, your name, e-mail address, phone number, and travel preferences.

Automatic Data Collection:
We automatically collect information about your interactions with the Site using cookies, tracking technologies, and server logs. This data may include your IP address, browser type, device information, and browsing activity. The purpose of collecting this data is to analyze trends, improve user experience, and personalize content for you.

Use of Information

Service Provision:
Your information is used to provide, improve, and personalize the services offered on the Site. This includes sending you relevant content, recommendations, and promotional materials.

Communication:
We may send you newsletters, updates, or notifications based on your activity on the Site. You can opt out of these communications at any time by following the unsubscribe link in the e-mails or adjusting your preferences in your account settings.

Third-Party Partners:
We may share your information with trusted third-party service providers to fulfill your requests (e.g., making bookings or processing transactions). These providers are bound by confidentiality agreements and are authorized to use your data solely for the services requested.

Cookies and Tracking Technologies

Cookies:
We use cookies and similar technologies to collect data about your interactions with the Site. This helps enhance our services and improve your experience. You can manage cookie preferences in your browser settings. Please note that disabling cookies may limit certain features of the Site.

Analytics and Advertising:
We may use third-party tools, such as Google Analytics, and advertising networks like Google AdSense to track usage patterns and deliver targeted advertisements. These services may collect data using cookies and similar technologies to personalize ads based on your browsing activity.

Data Protection and Security

Security Measures:
We employ technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, as no internet transmission is entirely secure, we cannot guarantee complete protection of your information.

Data Retention:
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights

Access, Correction, and Deletion:
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@kiwitaxi.com.

Opting Out:
You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our e-mails or adjusting your preferences in your account settings.

6. General Terms

Modification of Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time. Amendments and updates will be posted on this page, and the revised terms will take effect immediately upon publication. Users are encouraged to review these Terms regularly to stay informed of any updates.

Termination
We reserve the right to suspend or terminate your access to the Site if you violate these Terms and Conditions or if your use of the Site poses a risk to our operations, security, or reputation.

Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of the Site are subject to the exclusive jurisdiction of English courts.

Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Force Majeure
We shall not be held liable for any delay or failure to perform its obligations under these Terms and Conditions due to causes beyond its reasonable control, including, but not limited to, natural disasters, war, or technical failures.

7. Affiliate Links and Commercial Relationships

7.1. Affiliate Links
Some of the links available on the Site may be affiliate links. This means that if You click on such a link and complete a purchase, booking, or other transaction with a third-party Provider, We may receive a commission or other form of compensation from that Provider.

7.2. No Additional Cost to You
This does not result in any additional cost to You. You will pay the same price whether You use our affiliate links or go directly to the Provider's website. The commission is paid by the Provider and does not affect the price You pay.

7.3. Editorial Independence
Our participation in affiliate programs does not influence the content, recommendations, or opinions published on the Site. All recommendations are based on independent research, personal experience, or genuine user benefit. Commercial relationships do not affect the ranking, order, or presentation of Providers on the Site. We strive to provide honest and unbiased information to help You make informed travel decisions.

7.4. No Guarantee or Endorsement
The inclusion of affiliate links or references to third-party Providers does not constitute a guarantee, endorsement, or recommendation of their services, products, or policies. We do not control and are not responsible for the accuracy, availability, pricing, or quality of third-party services accessed through affiliate links. Your interactions with any third-party Provider are solely between You and such Provider, subject to their own terms and conditions.

7.5. Transparency in Articles
For articles containing affiliate links, a clear disclosure will be placed prominently at the beginning of the article or immediately before the first affiliate link appears. Such disclosure will include language substantially similar to: "Disclosure: This article contains affiliate links. If you book through these links, we may earn a commission at no extra cost to you."

7.6. Cookie Consent for Affiliate Tracking
The Site uses cookies and similar tracking technologies for affiliate attribution purposes. Where required by applicable law (including the ePrivacy Directive in the EU/EEA and PECR in the UK), we obtain Your prior consent before placing affiliate tracking cookies on Your device. You may withdraw Your consent at any time through the cookie preferences tool on the Site or by adjusting your browser settings. If consent is not provided, affiliate attribution may not function, but this will not affect your ability to use the core features of the Site.

7.7. Compliance Statements
We comply with:

• The Consumer Protection from Unfair Trading Regulations 2008 (UK) and the Digital Markets, Competition and Consumers Act 2024 (UK);
• The Unfair Commercial Practices Directive 2005/29/EC (EU);
• The General Data Protection Regulation (GDPR) and the ePrivacy Directive (2002/58/EC).

8. Artificial Intelligence and Content Accuracy

8.1. AI-Assisted Content
We may use artificial intelligence (AI) tools to assist in the creation of certain content on the Site. This may include, but is not limited to: generating initial drafts of structured information (e.g., itineraries, quick facts, FAQ sections), optimizing content for search engine visibility (SEO metadata), and creating images or visual elements. All AI-assisted content is reviewed and edited by a human editor before publication. AI is not used to fabricate quotations, invent sources, or replace human editorial judgment. The final responsibility for the accuracy and quality of the content remains with our editorial team.

8.2. Transparency of AI-Generated Media
Where AI-generated images, videos, or audio are used on the Site and such use is not obvious from the context, we will clearly identify them as AI-generated (e.g., with a label "AI-generated image"). In cases where a User interacts with an AI-powered chatbot or similar tool, that fact will be disclosed during the interaction.

8.3. Content Accuracy
While we strive to ensure that all information on the Site is accurate and up to date, travel information (including prices, availability, schedules, policies, and offers) may change without notice. We do not guarantee that all information is complete, current, or error-free. Users are encouraged to verify important details directly with the relevant Provider before making travel arrangements. This limitation of liability is without prejudice to our other disclaimers set out in Section 3 of these Terms.

8.4. No Reliance on AI Output
Any content generated or assisted by AI is provided for informational purposes only and should not be relied upon as professional or legal advice. We recommend that you independently verify any critical information before acting upon it.