Additional services
depending on the route.
How the service works
and choose a payment method Select the pickup date and time, then choose a payment method. As soon as your booking is complete, you will receive an email with a voucher.
with a nameplate at the airport The driver will be waiting for you on site at the scheduled time. They will guide you to the car and take you to your hotel.
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and changes 24 hours prior to the trip.
in English Via phone call and online chat.
FAQ
Specify the place of departure in the "From" field, and your destination - in the "To" field. You can choose the desired city, airport, train station, port, and hotel from the drop-down menu or enter the exact address of the place.
Click the button "View prices". Choose the suitable transfer class and click "Book" to proceed to the booking.
Minimum time of pre-order depends on the vehicle class. If you want to book vehicles of Premium class or Minibus 10, 13, 16, 19 pax, you can make a booking not less than 24 hours before the trip. If you choose standard types of vehicles (Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax), transfer must be booked not less than 16 hours before its beginning. If your trip starts later than the time given above, you can make an urgent booking. It will take some time for us to find a car. We will inform you as soon as possible if we can provide the service. After you make your booking, you will receive a confirmation email with a voucher containing your booking number and all the details of your journey. If you have not received the email with the confirmation, please contact our manager by email at
support@kiwitaxi.com or in online chat.
As soon as you find out that your flight is delayed, please inform your driver by calling the phone number sent to you before, Kiwitaxi support manager via email
support@kiwitaxi.com or in online chat.
Provide the order number and the new arrival time.
Important note: the driver will meet you with the sign showing your first and last names, which you specified during the booking.
If a pick-up place is an airport, the driver will meet you at the exit of arrivals area of the airport after you passed passport control and claimed baggage.
If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.
Meet-up instructions are given in the voucher confirming your booking.
How do I find and book a transfer?
How far in advance should I book a transfer?
How do I know if my booking has gone through?
What should I do if my flight is delayed?
How can I find my driver?
Help
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