Rights of driver and taxi service are recorded in the law on passenger traffic. But there is no mention of a passenger. KiwiTaxi decided to name main rules of taxi ride: Don’t risk because of low prices Many people prefer to use an illegal taxi, hoping to save money. Even if the illegal driver will name a fair price, the trip can be dangerous. According to unofficial data, about 20 000 passengers affected by the criminal activities of illegal drivers in Europe over the past year. The risk isn’t worth a couple dollars. You are an honorable guest, not a crazy boss You pay for the service, and have all rights to use it comfortably. But remember that you still use public transport. Smoking, drinking alcohol, dirty interior or to be rude to the driver is prohibited. Driver also shouldn’t behave this way. All the clients can request to ventilate the taxi, and if it seems dirty – asked to send a replacement. Forewarned is forearmed Warn taxi service if you have special needs for a trip: a child seat, a place for lot of baggage, seat for disabled person. You explain the problem – taxi service sends the appropriate transport. You should tell, that traveling as big family with a dog and an old grandfather in a wheelchair. Otherwise service sends you an ordinary VW Golf. Who pays the piper calls the tune The client can ask the driver to turn on or turn off the music, to adjust the air conditioning, to open windows or to make a stop. But don’t forget that you are in someone else’s privat car – so don’t touch anything on the dashboard. Don’t stay angry One of the main rules of the trip in a taxi – have a conversation. If you don’t like something, immediately tell about it to the driver. Almost all disputes can be solved with a simple request to turn down the volume or to reduce the speed. The driver is interested in a peaceful trip just like you. If one of your companions feel bad, immediately inform the driver. Remember that the driver is responsible for your life and health. Good trip – fair pay Client should pay the taximeter or prescribed voucher. Don’t start to bargain for better price. Your passenger rights are protected until you are involved in a legal transaction. In Europe the passengers leave a tip for taxi drivers. Use the help English speaking taxi manager helps you to solve all the disputes with the driver. He coordinates and monitors your trip, so you were happy. If you are traveling abroad, the manager is also your interpreter. Therefore, if you cannot negotiate with the driver, just contact with manager and explain the situation. © COPYRIGHT KiwiTaxi. To copy use a direct link to the original source.